Privacy Policy
Last updated: November 7, 2026
Apollo General Insurance (“Apollo General,” “we,” “us” or “our”) respects your privacy. This Privacy Policy explains what information we collect through this website, how we use it, and the choices you have. By using this website you agree to the practices described here.
Information we collect
Information you give us. When you use our contact form or email us, we collect the details you provide, such as your name, email address, phone number, the type of coverage you are asking about, and the contents of your message. If you send underwriting submissions to us, we collect the business and insurance information included in those submissions.
Information collected automatically. Like most websites, our web server and security tools record technical information when you visit, including your IP address, browser type, device information, the pages you view, and the date and time of your visit. We use this for security, troubleshooting and to understand how the site is used.
Cookies. This site uses cookies and similar technologies that are needed for the site to work, to keep it secure, and to improve performance. You can control cookies through your browser settings; blocking some cookies may affect how parts of the site work.
How we use information
- To respond to your questions and requests, including requests for information about our insurance programs.
- To review and process insurance submissions and to connect you with the appropriate account manager.
- To operate, secure, maintain and improve this website, and to detect and prevent fraud and abuse.
- To comply with legal and regulatory obligations.
How we share information
We share personal information only as needed to provide our services and run our business. This may include sharing with insurance carriers and underwriting partners in connection with a submission you ask us to handle; with service providers that host, secure and support this website or our email; with professional advisers; and with authorities when required by law or to protect rights, safety and security. We require service providers to protect the information they handle for us.
Third-party websites and services
This site may contain links to, or embedded content from, third parties (for example Google). Those third parties have their own privacy practices, and we are not responsible for them. Please review their policies.
Data retention
We keep personal information only as long as we need it for the purposes described in this policy, to meet legal, accounting and regulatory requirements, and to resolve disputes.
Security
We use reasonable administrative, technical and physical safeguards to protect information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. Please do not send sensitive personal information such as Social Security numbers or payment card numbers through the website contact form.
Your choices and privacy rights
You may ask us to access, correct or delete the personal information we hold about you, or to stop contacting you, by using the contact details below. If you are a California resident, you may have additional rights under California privacy law, including the right to know what personal information we collect, to request deletion or correction, and not to be discriminated against for exercising your rights. We will verify your request before acting on it, and some information may be kept where the law requires or allows it.
Children’s privacy
This website is intended for businesses and is not directed to children under 18. We do not knowingly collect personal information from children.
Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date above shows when it was last changed. Continued use of the site after changes means you accept the updated policy.
Contact us
If you have questions about this policy or want to make a privacy request, contact us:
Apollo General Insurance
P.O. Box 1508
389 Fourth Street East
Sonoma, CA 95476
Toll free: (800) 624-5829
Email: submissions@apgen.com